Disclaimer, Privacy and Email Policy

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below.

4150 SW Sundown Lane
Palm City, FL 34990
United States

contact@theequinepractice.com
888-467-9838
www.TheEquinePractice.com

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The Equine Practice, Inc
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Disclaimer

The information contained on all websites, blogs, emails or in any other electronic form are for information purposes only and is the opinion of Geoff Tucker, DVM.  It is not intended to replace your relationship with your veterinarian or equine professional nor is it to be considered an attempt to diagnose or treat your animal.  You need to discuss any and all medical conditions with your veterinarian who has an established a relationship with you and your horse.  This website is provided for educational and informational purposes only.  Consult your veterinarian in respect to the symptoms and medical conditions of your equine animal(s).

Privacy and email policy

Your information will never be sold or given away – ever!

Your e-mail will be used for the following:

  • Answering your questions
  • Setting up an appointment
  • Communicating important information about this practice
  • Sending you timely newsletters

You can unsubscribe from the e-newsletter by clicking the “unsubscribe” button in every email.

When is information collected?

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How is your information used?

The information collected from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features may be used in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.

Gossip and Your Farm

All employees of The Equine Practice, Inc never talked about your business with anyone else.  We all work hard to develop a reputation of honesty and integrity especially with client confidentiality.  This is the NUMBER ONE RULE at all times.

For example, way back in the late 1980’s a client had seen Dr Tucker’s vet truck at a neighbor’s farm. She asked him what he had been doing there. It had only been routine vaccinations, but his response to her was, “If you want to know, you will need to ask her.”

From this one event, word spread quickly throughout the practice that he (and all others in the practice) would never talk behind someone’s back about their business, even if it was of nothing important.

Gossip never helps anyone. So rest assured, your information is safe with us.

What personal information is collected from the people that visit the blog, website or app?

When ordering or registering on the site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

How is all visitor information protected?

All websites are scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

A variety of security measures are implemented when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.  This includes any vendors used in the transaction process and their security measures are PCI compliant (Payment Card Industry).

All transactions are processed through a gateway provider using current PCI compliant measures and are not stored or processed on the servers of The Equine Practice, Inc.

Are “cookies” used?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, cookies are used to help remember and process the items in your shopping cart. They are also used to help understand your preferences based on previous or current site activity, which enables us to provide you with improved services. Cookies are also used to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Cookies are used to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Firefox, Safari, Chrome) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

Disabling cookies won’t affect the browsing experience but it may be less efficient and some of the services will not function properly.  However, you can still place orders and fill in forms.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It’s also important to note that we allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify the users via email within 7 business days
  • We will notify the users via in site notification within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.